it is a tipical call center job, you pass your day talking in the telephone with the customers. Has another projects that no has telephone, the workplace culture is amazing, good environment, great peoples.
if you have good health conditions and you are resistant against stress apply yourself there. in the beginning everything was fine from the training till the support , but after your had your job routine, no one carred really much about your comfort of feeling well and support of career oppurtunities. all in all i'm really dissapointed that I've spent more than 4 years there to continue my career somewhere else. The company has really limits for a foreigner of getting a "level up" from your current job position.
There is not meritocracy at all. People that get better positions are the one who have friends or family inside the company, or boot lickers. The income is very low and there is no benefits for you at all. Very stressful work environment. The Empreced contract harms the employee in all ways. If you have bills to pay I'll recommend for no longer ten 1 year. But if you are planning build a professional career is better have close friends or family inside the company, or be prepared to lick boots or otherwise you no gonna get it.